our services

In our House, recovery is more than healing the body — it is about reconnecting with peace, strength, and inner balance.
Our Recovery House was designed as a safe environment in every area; warm and professional, so you can experience a process of complete healing.

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Harmony and Privacy

Private rooms
Cable TV service
Wi-Fi
Peaceful atmosphere, ideal for rest

PERSONALIZED NUTRITION

Nutritional plan adapted to medical specifications.
Daily preparation by expert staff specialized in healthy culinary delights for your recovery, certified in safe food handling.
Biosecure techniques in food preparation to ensure your well-being and good health.

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Nurse service
Assistance to medical appointments
At Phoenix Recovery House, we accompany every stage of your postoperative recovery in a calm and safe environment. Our team is focused on providing you with a comprehensive care experience, supervising your comfort and well-being day by day, so that you can focus solely on healing.

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Recovery Process Support

Premium Laundry and Housekeeping Service

Emotional Well-being and Complementary Therapies

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INDIVIDUAL EMOTIONAL SUPPORT

Performed by a certified professional.

alternative therapies
Meditation, relaxation, aromatherapy, mindfulness, among the main ones.

If you’d like additional services, contact us and together we’ll design the plan that best suits your needs...

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FAQ’s

1. Is Phoenix Recovery House a clinic or medical center?

No. We are a recovery home with high quality standards, designed exclusively for the accommodation and non-clinical support of people in their postoperative stage. We do not perform medical or clinical procedures, but we do offer biosecure and comfortable spaces for your well-being.

2. Can I stay if I’m traveling without a companion?

Yes. Phoenix Recovery House is prepared to welcome guests who travel alone. We offer general monitoring, security systems, and a warm environment where you’ll always feel accompanied.

3. Do you have trained staff to assist me during my recovery?

We have staff trained in postoperative guest care. We specialize in providing premium attention, but we do not perform wound care or medical procedures.

4. Do you offer special plans or discounts for long stays?

Yes. We offer Pack Phoenix, which includes additional benefits such as relaxation sessions and transportation to medical or aesthetic appointments. Contact us to personalize your stay.

5. How close are you to clinics and surgical centers?

We are located in a strategic area of Medellín, very close to renowned clinics such as El Tesoro, Intermédica, and other leading institutions.

6. How can I get around?

We provide Airport – Phoenix – Airport transportation service.
We also offer optional city transportation — ask about PHOENIX RIDE.

Quality and Guest Satisfaction: Our Commitment

At Phoenix Recovery House, the quality and satisfaction of those who trust us are our top priority.
We maintain open and close communication with every guest before, during, and after their stay.

We use high-quality supplies, offer spotless and comfortable spaces, and have a warm, professional team committed to excellence in every detail.

We conduct regular reviews of our processes, take care of every aspect of our service, and actively listen to our guests’ feedback to ensure that every experience exceeds expectations.